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The procedure for granting deferred payments on loans to individuals and legal entities affected by the state of emergency1. The provision of deferred payments applies to loans issued by the Bank before January 5, 2022 to individuals and legal entities (hereinafter referred to as borrowers).
2. The Bank suspends payments on principal and interest under loan agreements (hereinafter referred to as deferment of loan payments) of the borrower if there are objective reasons for the deterioration of their financial condition or damage caused during the state of emergency.
The provision of deferred payments is carried out from January 5, 2022 to April 5, 2022, for a period determined by the Bank in agreement with the borrower, based on the results of an assessment of its financial condition. By mutual agreementthe borrower and the Bank may set a different grace period.
3. Deferral of payments on the loan is provided on the basis of an application of the borrower, drawn up in any form, containing the reason for the deferment of payments on the loan, with documents confirming the deterioration of the financial condition attached.
The application can be submitted to the Bank until April 4, 2022 (inclusive).
4. An application (appeal) for granting a deferment of payments on a loan is submitted by the borrower to the Bank using e-mail, the "bank-client" online system, other means of communication, or by personally visiting the office of the credit institution by the borrower.
5. The term for consideration by credit institutions of applications of borrowers is 10 (ten) business days.
6. Deferment of loan payments is provided by establishing a new payment schedule agreed by the Bank with the borrower.
7. The Bank does not charge borrowers commissions and other payments for consideration of an application and amendment of loan and (or) pledge agreements and other related agreements.
8. For the period of the state of emergency and deferment of payments on the loan, the Bank:
does not accrue and does not require the payment of a penalty (fines, penalties) under the borrower's loan agreements;
does not carry out capitalization (summation) of accrued and overdue remuneration, forfeit (fine, penalty interest) to the amount of the principal debt under loan agreements.
9. For these and other issues of granting deferred payments on borrowers' loans, in order to settle overdue debts of citizens on loans, please contact the following contacts:
Executive Director-Head of the Department of Corporate Relations - Banu Bekzhanova, + 727 258 55 10 (1204),
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;
Deputy Director of the Department of Corporate Relations - Daria Kereibaeva, +7 727 258 55 10 (1155),
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Лицензия Банка на проведение банковских и иных операций от 03.02.2020 г. № 1.1.181 |